Payments

Please read this document thoroughly before contacting us. We receive payments from over 1,000 universities every year, so nearly all questions should be answered below. If you have a question that is not answered, you will receive the fastest response by emailing us here staffed nearly 24 hours a day during the business week, while our phones are not. NOTE: We have two entities (Sona Systems LLC and Sona Systems, Ltd.) as of September 2022. Please click the tab below to view the information for the correct entity. You can look on the lower left corner of your invoice to determine which entity issued the invoice.

We will gladly fill out forms you require. We are registered as suppliers in systems including SciQuest/Jaggaer, PaymentWorks, UniMarket, Ariba, and eVA.

Email

For Sona Systems LLC, please send invitations and forms to [email protected]

For Sona Systems, Ltd., please send invitations and forms to [email protected]

We do not require a PO. You are welcome to issue one if it is required on your side. Regardless, please pay the invoice by the due date. If you have an invoice, that means we are already providing the service. You are welcome to email us and ask for the location of the website so you can verify if the service is already being provided.

If you would like to send us a PO, please do so by email or fax. If you prefer to send it by post, you may use either the payment remittance address (preferred) or the company registered address.

Email
[email protected]

Fax
+1 202-684-8664

Please email us with this request and we will email you back with a signed and scanned letter copy. It normally takes us one business day to process this type of request.

Email
[email protected]