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C U S T O M E R S

Customer Testimonials


Sona Systems has more than 350 customers, spread throughout the U.S., Canada, Europe, Middle East, Asia and Australia. Here's what some of them have to say:

"Sona was instrumental in helping us to establish a subject pool at University of California, Merced, the 10th UC campus. Low-maintenance and easy to use, Sona made it possible for our faculty and students to collect thousands of data points in a short period of time, and it gave student participants valuable learning opportunities. Cognitive Science, Political Science, Psychology, and Sociology have already benefited from Sona here at UC Merced, and we expect more participation in the coming years."

- Teenie Matlock, PhD, Founding Faculty, Cognitive Science Program, University of California, Merced.

"This is an incredible system and the support is simply brilliant! The number of students failing to complete required hours is a mere fraction of what it used to be."

- Matt Crawford, Ph.D., Department of Experimental Psychology, University of Bristol (UK)

"The system seems to be working really well, and clearly improving the throughput of participants. Remarkably hassle-free, given the numbers involved."

- Peter Hancock, Ph.D, Department of Psychology, University of Stirling (UK)

"Sona Systems provides an online experiment management system that is user-friendly and compliant with human subjects' regulations. What really sets Sona Systems apart, though, is their interest in constantly improving the system and incorporating customer feedback into upgrades."

- Kristine Jacquin, Ph.D., Department of Psychology, Mississippi State University

"I'm impressed with your software. You've certainly covered a lot of bases (most of which I would never have anticipated) with the system preferences and features."

- Mark A. Vincent, Ph.D., Department of Psychology, Augustana College

"Sona Systems software has been a tremendous asset to the department and is incredibly user friendly. Customer service is unsurpassed!"

- Kandy Stahl, Ph.D., Department of Psychology, Stephen F. Austin State University

"Our site runs on Sona Systems servers, and it has always been fast and reliable. More importantly, we don’t have to involve our own IT staff in the operations of the software, which is a big advantage for us."

- John W. Philbeck, Ph.D., Department of Psychology, George Washington University

"The experiment management software has considerably reduced the staff time needed to manage all our experiments. The web-based interface has made it easy for our students to sign up for experiments. They no longer have to come to our offices and use paper sign-up sheets."

- Jennifer S. Lerner, Ph.D., Carnegie Mellon University

"The entire department is VERY pleased with the Sona Experiment Management System and how it makes our work so much more efficient."

- Lonnie Yandell, Ph.D, Department of Psychology, Belmont University

  "The rates of incompletes in the semester after we started using the Experiment Management System dropped to under five percent as compared to incomplete rates of around 20 percent using pencil-and-paper sign-ups. In addition, research participation easily doubled as compared to students who chose alternative forms of research credit. As a research pool coordinator, I like the fact that all the features mentioned make my job so much easier and free up time for me to do what I want...research. The instructors in the department like the system because they do not have to rely on me to receive information about their students credit."

- Martin Bink, Ph.D., Department of Psychology, University of North Texas

  "The software has made the staff here very happy. Sona Systems software is some solid coding and their support is of a rare caliber."

- Lawrence Sweet, Experimental Social Science Laboratory, University of California, Berkeley

  "I tell all my colleagues at other institutions not only about the software, but about the extraordinary customer support. How you all manage that level and speed of support is amazing!"

- Shane Pitts, Division of Behavioral & Social Sciences, Birmingham-Southern College

  "Our UNM faculty and students have found the system both easy to use and extremely convenient. It has replaced an antiquated paper-based signup system, eliminated 'lost' paper-signups, improved student security, and has dramatically improved the speed for getting credit to students after their participation. Our students are also more likely to participate in research studies than defer to alternatives (for example, writing reports on published research)."

- John Dencoff, Department of Psychology, University of New Mexico

  "The software has been a wonderful asset for the department! Not only has it made my job 2-3 times easier and more efficient, but it also makes the students' job the same, thereby increasing the number of them who finish their research requirements successfully."

- Eric Wruck, Department of Psychology, Texas A&M University

  "In all my 25 years of running studies, I have never had 100% of those who signed up for my study actually show up -- until we started using Sona Systems software."

- Robert Kunzendorf, Ph.D., Department of Psychology, University of Massachusetts Lowell

  "We just wanted to thank you for all your help and support during our first year. The pool would have collapsed without your software, partly because it was our first attempt at running a pool but mainly because of our very large student numbers, which would have led to impossible administration problems. Your system works extremely efficiently and we would have no hesitation in recommending it to other Psychology departments."

- Jane Humphreys, Ph.D., Department of Psychology, University of the West of England

  "Managing experiment sign ups for two to three thousand students a term is one of the easier parts of my daily grind thanks to the quality work you guys do."

- Stephen Blass, Department of Psychology, Arizona State University

  "Your system is awesome. I'm very impressed with your courtesy and customer service. Your prompt and professional replies to email is outstanding. Everyone in our department: instructors, students, experimenters, and me as subject pool coordinator LOVE the system. The frequent updates and flexibility make your system really stand out."

- Christine Belz, Department of Psychology, University of Nevada, Reno

  "My colleagues were very pleased with how the system operated in our first semester. It improved management of research enormously. It also allows us to collect data systematically on how much research we are doing for the first time. Thanks!"

- Kenneth Kallio, Ph.D., Department of Psychology, State University of New York (SUNY) at Geneseo

  "We have found the Sona system to be extremely well designed and entirely suited to our needs. It has transformed the way in which we administer participation credit and has been of distinct benefit to staff and students alike. As many others have noted, the customer service is superb."

- Dr. Mike Page, School of Psychology, University of Hertfordshire, UK.

  "Sona Systems has responded rapidly to our specific needs and the great customer support made for a smooth transition."

- Lisa Cromer, Department of Psychology, University of Oregon

  "The customer service we have received from Sona Systems has been excellent, and their product has met our needs extremely well."

- Melody Sadler, Ph.D., Department of Psychology, University of Colorado at Boulder

  "This system has been an exponential improvement over our old paper-based system and saved us countless hours of work."

- Jeremy Shelton, Ph.D., Department of Psychology, Lamar University



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